Gemma McCourt is a commercially driven hospitality leader with more than 20 years of experience delivering asset transformation, operational excellence and sustained commercial growth. As Chief Operating Officer of Mandala Hotels & Resorts, she brings a decisive, data‑led approach to value creation repositioning underperforming assets, strengthening revenue engines and building high‑performing teams that consistently outperform market benchmarks.
A strategic operator with deep regional expertise, Gemma combines commercial acumen with disciplined execution. She is known for challenging the status quo, elevating brand performance and architecting strategies that unlock long‑term asset value for owners and partners. Her leadership is defined by clarity, pace and a relentless focus on outcomes that strengthen resilience and drive superior returns.
As President of SKÅL International Brisbane, Gemma extends her impact beyond the organisation championing industry collaboration, advancing tourism growth and fostering meaningful connections across the hospitality community.
Outside of work, Gemma finds balance on the water and travelling with her family to experience the true wonders of the world—fueling the perspective and purpose she brings to shaping future‑ready hospitality businesses.
